ASEZA operates a Customs Commission separate from the Jordanian National Customs. A friendly business environment has been created in Aqaba in order to optimize profits, lifestyle, and efficient delivery of goods and services. Registered Enterprises enjoy a low flat income tax and exemption from all taxes on imports into the zone. ASEZA Customs officers are specially trained in the needs of businesses operating in the global marketplace for swift clearance and inspection of goods at all entry points to the ASEZA.

ASEZA Customs utilizes the Automated System for Customs Data (ASYCUDA), a computerized customs management system. ASYCUDA is configured to suit the needs of firms servicing the international market’s fast turn-around production cycle, ensuring minimal clearance time and reduced inventory costs. Registered Enterprises are automatically included in the duty-free system of ASEZA Customs.

Registered Enterprises have access to a range of specialized ASEZA Customs services. Enterprises can undertake a pre-registration inspection of un-cleared goods in order to expedite the customs clearing process. ASEZA maintains a 24-hour Customs Help Desk to provide customs support, distribute information, and answer questions from enterprises and their agents.